
SERVICE TERMS
1. Bookings and Payments:
• All appointments must be booked in advance with a 50% Deposit.
• Payment is due immediately upon completion of the service unless otherwise agreed.
• We accept cash, bank transfer, and other agreed payment methods.
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2. Cancellations and Rescheduling:
• Please give at least 24 hours’ notice if you need to cancel or reschedule.
• Late cancellations (less than 24 hours) Deposit will be lost.
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3. Vehicle Condition:
• Prices are based on vehicles in average condition.
• Heavily soiled vehicles (e.g., excessive pet hair, mud, stains) may incur an additional charge.
• We reserve the right to refuse service if the vehicle condition is beyond what we can safely or reasonably handle.
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4. Liability:
• We take great care when working on your vehicle.
• Paris’s Mobile Valeting is not responsible for any pre-existing damage, electrical faults, or defects that become apparent during cleaning.
• Valeting services are performed at the customer’s risk unless otherwise stated.
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5. Weather Policy:
• In cases of severe weather (e.g., heavy rain, snow, storms), appointments may be rescheduled for safety reasons.
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6. Access Requirements:
• Customers must provide a safe, legal parking space and access to water and electricity if required.
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7. Satisfaction Guarantee:
• If you are not fully satisfied with the service provided, please contact us within 24 hours and we will do our best to resolve any issues.